Investigation Workspace

Situation, decision support, evidence and workflow state for one operational exception.

EXC-001525 — Delivery Delay

Shipment SHP-04977 · Order ORD-04977 · Benelux Smart Devices

HighDecision required

DetectedCompleted
DecisionCurrent
ExecutionUpcoming
OutcomeUpcoming

Situation & Impact

Estimated arrival 2026-04-15 is later than required delivery date 2026-04-08.

Exception	EXC-001525 · High	Shipment status	Delivered
Route	Seoul → Hamburg	Mode / Carrier	Rail · CAR-005
Route detail	Seoul → Hamburg	Planned departure	2026-03-28
Estimated arrival	2026-04-15	Required delivery	2026-04-08
Order / Customer	ORD-04977 · Benelux Smart Devices	Exception status	Open

Decision Support

RecommendedOPT-003470 — RoadLow

Based on the separation between this option's score (87.35) and the next-best alternative's score (85.99) - a gap of 1.36 points.

Estimated cost: 2201.3
Transit (days): 4
Risk score: 54
Decision score: 87.35

Alternative	Cost	Transit (days)	Risk	Decision score	Confidence
OPT-003469 — Air	3401.3	2	44	85.99	—

Why this recommendation

Factor	Weight	OPT-003470 (Road)	OPT-003469 (Air)
Cost fit	0.25	88.31 (22.08)	66.97 (16.74)
Transit fit	0.3	93.75 (28.12)	100 (30)
Risk fit	0.25	68.6 (17.15)	81 (20.25)
Priority fit	0.2	100 (20)	95 (19)

Each cell: factor score (weighted contribution to the decision score). Weights are policy configuration — unchanged by this view.

OPT-003469 (Air) is stronger on Transit fit, Risk fit.

Confidence basis: Derived from the separation between the recommended option's score and the next-best alternative (1.36 points). It is not a probability of success.

Operational History

2026-09-10 12:00:00
Exception detected — Adensa operational pipeline
High severity — Estimated arrival 2026-04-15 is later than required delivery date 2026-04-08.
—
Recovery options evaluated — Adensa recovery engine
3 options assessed; 2 feasible — 1 infeasible
—
Recommendation generated — Adensa decision engine
ACT-000826 — Recommended recovery: switch shipment to Road using carrier CAR-001. Estimated cost: €2,201.30. Estimated transit: 4.0 days. Risk score: 54.0.
—
Exception still open — Adensa operational pipeline
Current status: Open — estimated arrival 2026-04-15 still misses required delivery 2026-04-08 — monitored until recovery is recorded

Sustainability Impact

Informational only — estimated emissions (kg CO₂e) never affect the recovery recommendation. Prototype sustainability estimate based on persisted shipment data and configured factors; distance is the persisted route distance, not live routing data.

Emissions estimates (2 options) & methodology

Option	Mode	Estimated CO₂e (kg)	vs Recommended
OPT-003470	Road	18.74	—
OPT-003469	Air	112.43	Higher

Methodology: Estimated transport emissions = shipment tonnes × route kilometres × configured mode factor. Factors are prototype assumptions, not measured data.

AI Advisory

AI-assisted · Advisory only

Supporting interpretation of the deterministic assessment above — advisory only, never the operational decision.

Situation

Delivery Delay (High severity) on shipment SHP-04977 for Benelux Smart Devices. Recorded issue: Estimated arrival 2026-04-15 is later than required delivery date 2026-04-08.. Shipment status Delivered; estimated arrival 2026-04-15 against required delivery 2026-04-08. Exception is currently Open.

Recommended action

Adensa recommends Road via CAR-001 (option OPT-003470): decision score 87.35, confidence Low.

Rationale

Policy weights favour this option (cost 25%, transit 30%, risk 25%, priority 20%): cost fit fit 88 contributing 22.08, transit fit fit 94 contributing 28.12, risk fit fit 69 contributing 17.15, priority fit fit 100 contributing 20.00. Derived from the separation between the recommended option's score and the next-best alternative (1.36 points). It is not a probability of success.

Trade-offs

Air (OPT-003469) scores higher on Transit fit and Risk fit — the recommendation still wins on the weighted overall score.

Verify before acting

Confirm the revised delivery plan — estimated arrival 2026-04-15 remains later than the required delivery date 2026-04-08.
Review the Air alternative (OPT-003469) — it scores higher on Transit fit and Risk fit; confirm the weighted trade-off is acceptable.

AI-assisted summary of Adensa's deterministic assessment. Advisory only: it does not approve, execute, or resolve anything — the planner decides.

Advisory provider: adensa-evidence-brief/v1

Workflow Action

Current state: Decision required

Recovery action ACT-000826 is awaiting a planner approval or rejection decision.

Review the recommendation and record the approval or rejection decision.