Investigation Workspace

Situation, decision support, evidence and workflow state for one operational exception.

EXC-001394 — Delivery Delay

Shipment SHP-04527 · Order ORD-04527 · Milano Device Group

HighDecision required

DetectedCompleted
DecisionCurrent
ExecutionUpcoming
OutcomeUpcoming

Situation & Impact

Estimated arrival 2026-02-15 is later than required delivery date 2026-02-14.

Exception	EXC-001394 · High	Shipment status	Delayed
Route	Shenzhen → Milan	Mode / Carrier	Road · CAR-006
Route detail	Shenzhen → Milan	Planned departure	2026-02-06
Estimated arrival	2026-02-15	Required delivery	2026-02-14
Order / Customer	ORD-04527 · Milano Device Group	Exception status	Open

Decision Support

RecommendedOPT-003181 — AirHigh

This is the only feasible recovery option identified by the current rules.

Estimated cost: 2822.7
Transit (days): 2
Risk score: 44
Decision score: 89.74

No comparable alternatives were evaluated.

Why this recommendation

Factor	Weight	OPT-003181 (Air)
Cost fit	0.25	77.95 (19.49)
Transit fit	0.3	100 (30)
Risk fit	0.25	81 (20.25)
Priority fit	0.2	100 (20)

Each cell: factor score (weighted contribution to the decision score). Weights are policy configuration — unchanged by this view.

Confidence basis: High confidence reflects a single feasible recovery option, not a probability of success.

Operational History

2026-09-10 12:00:00
Exception detected — Adensa operational pipeline
High severity — Estimated arrival 2026-02-15 is later than required delivery date 2026-02-14.
—
Recovery options evaluated — Adensa recovery engine
3 options assessed; 1 feasible — 2 infeasible
—
Recommendation generated — Adensa decision engine
ACT-000759 — Recommended recovery: switch shipment to Air using carrier CAR-001. Estimated cost: €2,822.70. Estimated transit: 2.0 days. Risk score: 44.0.
—
Exception still open — Adensa operational pipeline
Current status: Open — estimated arrival 2026-02-15 still misses required delivery 2026-02-14 — monitored until recovery is recorded

Sustainability Impact

Informational only — estimated emissions (kg CO₂e) never affect the recovery recommendation. Prototype sustainability estimate based on persisted shipment data and configured factors; distance is the persisted route distance, not live routing data.

Emissions estimates (1 option) & methodology

Option	Mode	Estimated CO₂e (kg)	vs Recommended
OPT-003181	Air	154.19	—

Methodology: Estimated transport emissions = shipment tonnes × route kilometres × configured mode factor. Factors are prototype assumptions, not measured data.

AI Advisory

AI-assisted · Advisory only

Supporting interpretation of the deterministic assessment above — advisory only, never the operational decision.

Situation

Delivery Delay (High severity) on shipment SHP-04527 for Milano Device Group. Recorded issue: Estimated arrival 2026-02-15 is later than required delivery date 2026-02-14.. Shipment status Delayed; estimated arrival 2026-02-15 against required delivery 2026-02-14. Exception is currently Open.

Recommended action

Adensa recommends Air via CAR-001 (option OPT-003181): decision score 89.74, confidence High.

Rationale

Policy weights favour this option (cost 25%, transit 30%, risk 25%, priority 20%): cost fit fit 78 contributing 19.49, transit fit fit 100 contributing 30.00, risk fit fit 81 contributing 20.25, priority fit fit 100 contributing 20.00. High confidence reflects a single feasible recovery option, not a probability of success.

Trade-offs

No alternative scores higher on any individual factor.

Verify before acting

Confirm the revised delivery plan — estimated arrival 2026-02-15 remains later than the required delivery date 2026-02-14.
Only one feasible recovery option was identified by the rules — verify that no other operationally viable recovery exists.

AI-assisted summary of Adensa's deterministic assessment. Advisory only: it does not approve, execute, or resolve anything — the planner decides.

Advisory provider: adensa-evidence-brief/v1

Workflow Action

Current state: Decision required

Recovery action ACT-000759 is awaiting a planner approval or rejection decision.

Review the recommendation and record the approval or rejection decision.