Investigation Workspace

Situation, decision support, evidence and workflow state for one operational exception.

EXC-001360 — Delivery Delay

Shipment SHP-04419 · Order ORD-04419 · Iberia Tech Retail

HighDecision required

DetectedCompleted
DecisionCurrent
ExecutionUpcoming
OutcomeUpcoming

Situation & Impact

Estimated arrival 2026-01-11 is later than required delivery date 2026-01-09.

Exception	EXC-001360 · High	Shipment status	In Transit
Route	Shanghai → Hamburg	Mode / Carrier	Air · CAR-002
Route detail	Shanghai → Hamburg	Planned departure	2026-01-04
Estimated arrival	2026-01-11	Required delivery	2026-01-09
Order / Customer	ORD-04419 · Iberia Tech Retail	Exception status	Open

Decision Support

RecommendedOPT-003097 — RoadHigh

This is the only feasible recovery option identified by the current rules.

Estimated cost: 1902
Transit (days): 4
Risk score: 54
Decision score: 86.6

No comparable alternatives were evaluated.

Why this recommendation

Factor	Weight	OPT-003097 (Road)
Cost fit	0.25	93.3 (23.32)
Transit fit	0.3	93.75 (28.12)
Risk fit	0.25	68.6 (17.15)
Priority fit	0.2	90 (18)

Each cell: factor score (weighted contribution to the decision score). Weights are policy configuration — unchanged by this view.

Confidence basis: High confidence reflects a single feasible recovery option, not a probability of success.

Operational History

2026-09-10 12:00:00
Exception detected — Adensa operational pipeline
High severity — Estimated arrival 2026-01-11 is later than required delivery date 2026-01-09.
—
Recovery options evaluated — Adensa recovery engine
3 options assessed; 1 feasible — 2 infeasible
—
Recommendation generated — Adensa decision engine
ACT-000739 — Recommended recovery: switch shipment to Road using carrier CAR-001. Estimated cost: €1,902.00. Estimated transit: 4.0 days. Risk score: 54.0.
—
Exception still open — Adensa operational pipeline
Current status: Open — estimated arrival 2026-01-11 still misses required delivery 2026-01-09 — monitored until recovery is recorded

Sustainability Impact

Informational only — estimated emissions (kg CO₂e) never affect the recovery recommendation. Prototype sustainability estimate based on persisted shipment data and configured factors; distance is the persisted route distance, not live routing data.

Emissions estimates (1 option) & methodology

Option	Mode	Estimated CO₂e (kg)	vs Recommended
OPT-003097	Road	92.89	—

Methodology: Estimated transport emissions = shipment tonnes × route kilometres × configured mode factor. Factors are prototype assumptions, not measured data.

AI Advisory

AI-assisted · Advisory only

Supporting interpretation of the deterministic assessment above — advisory only, never the operational decision.

Situation

Delivery Delay (High severity) on shipment SHP-04419 for Iberia Tech Retail. Recorded issue: Estimated arrival 2026-01-11 is later than required delivery date 2026-01-09.. Shipment status In Transit; estimated arrival 2026-01-11 against required delivery 2026-01-09. Exception is currently Open.

Recommended action

Adensa recommends Road via CAR-001 (option OPT-003097): decision score 86.60, confidence High.

Rationale

Policy weights favour this option (cost 25%, transit 30%, risk 25%, priority 20%): cost fit fit 93 contributing 23.32, transit fit fit 94 contributing 28.12, risk fit fit 69 contributing 17.15, priority fit fit 90 contributing 18.00. High confidence reflects a single feasible recovery option, not a probability of success.

Trade-offs

No alternative scores higher on any individual factor.

Verify before acting

Confirm the revised delivery plan — estimated arrival 2026-01-11 remains later than the required delivery date 2026-01-09.
Only one feasible recovery option was identified by the rules — verify that no other operationally viable recovery exists.

AI-assisted summary of Adensa's deterministic assessment. Advisory only: it does not approve, execute, or resolve anything — the planner decides.

Advisory provider: adensa-evidence-brief/v1

Workflow Action

Current state: Decision required

Recovery action ACT-000739 is awaiting a planner approval or rejection decision.

Review the recommendation and record the approval or rejection decision.